Hi – Thanks for connecting. I think that your child has discovered a loophole where pinned apps can keep going. We can prevent this. This will also prevent opening apps in multiple windows. Here are the steps:
Configure the option in the Boomerang Web Management Dashboard, then click on Child Device then Advanced Tab and check the “Block Recent Apps Dialog”
Pro: We can block pinning! Con: The Recent Apps is also useful so it’s too bad that it has to be blocked but this is the only way.
STEP TWO: Test & Validate
Does it work? Is the Recent Apps dialog blocked and therefore is pinning not possible?
Known issue: Certain devices such as Huawei have a different configuration for their Recent Apps so this method does not yet work on these devices.