JP
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Battery Optimizers - Huawei devices
Background Battery optimizers allow mobile devices to extend their batteries but at the expense of performance, notifications and even shutting down background services on your child's device. Boom...
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SPIN is blocking a website that should not be blocked - how do I report this?
Sometimes robots make mistakes with their algorithms. Email us support@nationaledtech.com and let us know the URL of the website by placing it in the subject line. If possible, mention the category...
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I enabled Self-Managed but want to switch to Accountability Partner mode
At the moment the only way to switch app modes is to reinstall our app and choose the Accountability Partner option within the app once setup is completed. You will need to make sure Prevent Remova...
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Making SPIN Safe Browser your default Android browser
Make SPIN Safe Browser your default Android browser Following the steps below will allow SPIN to open any website links you tap on. Android 6 (Marshmallow) and higher 1. Tap the Settings icon on yo...
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How do I save Child Mode settings if I have to reinstall Boomerang?
From our web dashboard, we have an advanced menu that allows parents to export and import configurations. 1. Login to our web dashboard with your group email and password 2. Click on the icon besi...
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How to uninstall Boomerang on an iOS device
Boomerang installs an app and a Device Profile on a child's iOS device. The Device Profile is located under your child's device Settings app. Here's how to delete our app completely from your child...
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Why is Google Images still showing racy images?
We enforce Google SafeSearch in its Strict setting. This is the first level of filtering that we have which is operated by Google. Google does a decent job of removing pornography but still allows ...
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Why does SPIN block Blogspot?
Blogspot contains pornographic, nude and inappropriate content that is freely searchable so it is blocked under our custom “Prone to Porn” Category. To unblock it, you would uncheck the “Prone to ...
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Why does SPIN block Reddit?
Reddit contains pornographic, nude and inappropriate content so it is blocked under our custom “Prone to Porn” Category. To unblock it, you would uncheck the “Prone to Porn” category in the web ma...
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SPIN is not blocking an inappropriate website - how do I report this?
Email us at support@nationaledtech.com and let us know the URL of the website by placing it in the subject line of an email. We’ll review and get back to you quickly! Did you know? We created our c...