Vik Khanna

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  • I don’t want there to be any restrictions of phone calls. Can you help with this please?

    This can be done by logging into the Boomerang Web Management Dashboard, clicking on the Device and then the Always Allowed Tab.  Here, add the Phone/Contacts as an item under the “Run Application”...

  • Will Boomerang work across two different countries?

    Yes, Boomerang will work across the world.  The only thing that you will have to factor in is that when you are viewing the reports, logs, location and information, the time zone that you, as the p...

  • Why is a website blocked as Streaming Media?

    Solution: If it is in fact a streaming media site, then use Boomerang or Filter Chrome to Unblock the Streaming Media Category. If it is not a streaming media site, then Report the site to us and ...

  • Why Am I Getting Unknown Number Text and/or Call Alerts for Contacts?

    Issue: Recently entered Contacts are not registered with Boomerang immediately. The Contacts will automatically update on the Frequency Schedule - check out: How do I update the logs for my child -...

  • I've requested a Token but still haven't received it . Can you help?

    All About Filter Chrome's Unique Token System: Filter Chrome has a Prevent Removal feature which "locks in" Filter Chrome so that it can't be easily uninstalled.  This Prevent Removal feature also ...

  • SPIN - Why is Google Images still showing racy images?

    We do get some feedback on Google's image results and find that the feedback is all related to "racy" images and not outright nudity or pornography.  Google does a great job of filtering out the in...

  • What is the cost of Boomerang and How do I purchase?

    What is the cost of Boomerang? Child Devices Single Device Annual License is $15.99 USD Family Pack Annual License is $30.99 USD (includes up to 10 child devices)   Pricing varies by geography a...

  • How do I make a purchase without using PayPal?

    In total, there are three ways to purchase: From your Android phone running in parent mode. When you go to “Manage Family Devices” and click on child device, you will see a “Purchase via Google Pl...

  • How do I prevent my child from searching for inappropriate things?

    The dictionary feature that we have only works with Text Messages.  It does not apply to searches within SPIN Safe Browser.  Any term can be searched on Google, HOWEVER, the results will be filtere...

  • Can I transfer my license to another device?

    To transfer the license, visit the Boomerang Web Management Dashboard and then delete the old device by clicking on the hammer and screwdriver near the old device name.  This will free up that lice...