FAQ
- Text messages are not being collected
- How do I uninstall Boomerang on an Android device?
- What is the cost of Boomerang and How do I purchase?
- How do I make a purchase without using PayPal?
- Can Boomerang be used on Chromebooks and Windows computers?
- My phone is an iPhone but my child’s phone is an Android. Does this matter?
- How do I prevent my child from searching for inappropriate things?
- I only see incoming text messages, not outgoing. How can I fix?
- Hi, on the dashboard i see that under settings Prevent Safe Mode is checked. What does that mean? Why would i want to prevent safe mode??
- How do I setup a Geofence?
- If I set up a Geofence will it notify the child's device that its being fenced?
- How do I get Boomerang's "Accessibility Permission" to stick around on Huawei device?
- If I schedule a particular App, will that App be able to be used when scheduled screen time is up?
- I have Boomerang installed on my child's Apple device. Today, it didn’t block usage any more...
- Is there a way to allow a specific App so it is not blocked during time out?
- My son got a new phone. Do I have to pay another fee or can I transfer license over to his new phone?
- I have an old Android device running Android 4.x. Why can't I find Boomerang in the Play Store?
- How do I see what my kids are texting? (And everything you need to know about Boomerang & Texts!)
- Can I transfer my license to another device?
- I forgot my password - how can I restore my password?
- Can y'all block Facebook?
- How can I filter or block YouTube?
- Can I see picture messages with this app?
- Gmail is opening sites in Gmail's preview. Is it possible to fix this and force links to open in SPIN?
- If someone texts my daughter she can reply back through the notification bar. Can anything be done about this?
- Is there a way to disable sending pictures through text messages?
- How do I update the Boomerang Family Messenger members?
- How do I add a second parent as an administrator or, how do I add a second parent to my child's Boomerang account?
- Is it possible to limit use during school hours except for the apps that are flagged as always allowed?
- Can I set my daughters phone in a way that there are only approved numbers she can text or call?