FAQ
- My phone is an iPhone but my child’s phone is an Android. Does this matter?
- How do I prevent my child from searching for inappropriate things?
- I only see incoming text messages, not outgoing. How can I fix?
- Hi, on the dashboard i see that under settings Prevent Safe Mode is checked. What does that mean? Why would i want to prevent safe mode??
- How do I setup a Geofence?
- If I set up a Geofence will it notify the child's device that its being fenced?
- How do I get Boomerang's "Accessibility Permission" to stick around on Huawei device?
- If I schedule a particular App, will that App be able to be used when scheduled screen time is up?
- I have Boomerang installed on my child's Apple device. Today, it didn’t block usage any more...
- Is there a way to allow a specific App so it is not blocked during time out?
- My son got a new phone. Do I have to pay another fee or can I transfer license over to his new phone? (Replacements/Upgrades)
- I have an old Android device running Android 4.x. Why can't I find Boomerang in the Play Store?
- How do I see what my kids are texting? (And everything you need to know about Boomerang & Texts!)
- Can I transfer my license to another device?
- I forgot my password - how can I restore my password?
- How can I filter or block YouTube?
- Can I see picture messages with this app?
- If someone texts my daughter she can reply back through the notification bar. Can anything be done about this?
- Is there a way to disable sending pictures through text messages?
- How do I update the Boomerang Family Messenger members?
- How do I add a second parent as an administrator or, how do I add a second parent to my child's Boomerang account?
- Is it possible to limit use during school hours except for the apps that are flagged as always allowed?
- Can I set my daughters phone in a way that there are only approved numbers she can text or call?
- How do I monitor text and calls on my child's iPhone?
- My kid is turning Airplane Mode on prior to bedtime - what can I do?
- How will I know that my child’s Bedtime settings took effect?
- When apps come back after a Time-Out/Bedtime ends, why are they in alphabetical order?
- Hi. There is a web site called noredink to practice writing. Is there any way to make this not count for screen time?
- Why are some apps on my child's iPhone/iPad still available during bedtime?
- Why are commands from parent mode are slow?