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  1. Boomerang Parental Control Support
  2. FAQ

FAQ

  • How do I make a purchase without using PayPal?
  • Can Boomerang be used on Chromebooks and Windows computers?
  • My phone is an iPhone but my child’s phone is an Android. Does this matter?
  • How do I prevent my child from searching for inappropriate things?
  • I only see incoming text messages, not outgoing. How can I fix?
  • Hi, on the dashboard i see that under settings Prevent Safe Mode is checked. What does that mean? Why would i want to prevent safe mode??
  • How do I setup a Geofence?
  • If I set up a Geofence will it notify the child's device that its being fenced?
  • How do I get Boomerang's "Accessibility Permission" to stick around on Huawei device?
  • If I schedule a particular App, will that App be able to be used when scheduled screen time is up?
  • I have Boomerang installed on my child's Apple device. Today, it didn’t block usage any more...
  • Is there a way to allow a specific App so it is not blocked during time out?
  • My child got a new phone. Do I have to pay another fee or can I transfer license over to his new phone? (Replacements/Upgrades)
  • I have an old Android device running Android 4.x. Why can't I find Boomerang in the Play Store?
  • How do I see what my kids are texting? (And everything you need to know about Boomerang & Texts!)
  • Can I transfer my license to another device?
  • I forgot my password - how can I restore my password?
  • How can I filter or block YouTube?
  • Can I see picture messages with this app?
  • If someone texts my daughter she can reply back through the notification bar. Can anything be done about this?
  • Is there a way to disable sending pictures through text messages?
  • How do I update the Boomerang Family Messenger members?
  • How do I add a second parent as an administrator or, how do I add a second parent to my child's Boomerang account?
  • Is it possible to limit use during school hours except for the apps that are flagged as always allowed?
  • Can I set my daughters phone in a way that there are only approved numbers she can text or call?
  • How do I monitor text and calls on my child's iPhone?
  • My kid is turning Airplane Mode on prior to bedtime - what can I do?
  • How will I know that my child’s Bedtime settings took effect?
  • When apps come back after a Time-Out/Bedtime ends, why are they in alphabetical order?
  • Hi. There is a web site called noredink to practice writing. Is there any way to make this not count for screen time?
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